We are in the midst of the technology revolution, and the landscape is changing on a yearly and daily basis. IT is at the forefront of every business mind in more ways than you can count. Many companies today want to leave this work in the hands of experts, so they partner with managed IT services firms.
Managed IT services refers to a company outsourcing its internal IT processes. We will spend a few minutes today looking at why companies do this, but for starters, we will point out that it comes down to improving the quality of work while reducing the costs.
Let’s dive in and examine why managed IT services is the preferred option to employing a full-time IT person and/or team.
The Pros of Managed IT Services
Quality of Services- Business is all about finding that crucial part where quality and cost-effectiveness meet. Managed IT services gives you and your business access to the highest quality of services. These professionals live and breathe the world of information of technology and they are experts in all things involved in IT. Often, in-house full-time IT workers will be tasked with wearing many different hats. It’s expensive to hire full-time so you will often be understaffed, and they will be stretched very thin. A partnership with a managed IT services firm gives you the quality of care and attention that your business needs. They also will be using the most state-of-the-art software and tools, meaning that your business will now have access to these tools.
Cost-Effectiveness- As alluded to above, cost is a major factor here. Every decision a business makes needs to be done with thought given to the bottom line in at least some shape or form. Full-time employees are expensive. You have to consider the full cost of talent acquisition and then time for training. Once they are fully onboarded, they will take part in benefits, they will need the tools of the trade to get their job done. They will have an annual salary and they may be part of some sort of bonus program. Without belaboring the point too much, it’s clear that the costs here start to rack up extremely quickly. When you go the outsourced route, you will have access to quality services at an affordable monthly rate.
Okay, in the interest of being fair, there are obviously some potential drawbacks, so let’s address those quickly.
The Cons of Managed IT Services
Loss of Control- For small to midsize companies, senior leadership is used to having a lot of control. The process of outsourcing managed IT services is one of giving up control. When you outsource you move the process out from under your watchful eye. Yes, you can still stay on top of it, but it is very different from it being done by your employees under your supervision.
Termed Agreements- In most cases where you work with a service business, you enter into a signed agreement. In rare cases you’ll be in a month-to-month agreement, but even those still usually have a 30-day exit clause. That can give senior management some cause for concern as they don’t want to find themselves in a situation where they are paying for a subpar performance.
The answer here to these two concerns is fairly simple, do your homework so you can have a partnership built on trust. There are enough review sites, testimonial pages, and other relevant information available now to figure out who you are about to get into a relationship with. You are not just hiring someone to do a job for you, you are looking to enter into a long-term, mutually beneficial partnership. Both sides have something at stake and both sides are looking to have success in the partnership. Really know who you are about to do business with so that you can have the pros listed above without having to worry about the con’s.
Premium Managed IT Services in North Carolina
For those in the Huntersville, Davidson, Charlotte, and Mooresville North Carolina area, there is just one name in managed IT services that you need to know. Ciprian IT has been providing the local area with technology solutions that drive your business forward for years. Their process is to assess your needs, implement solutions, optimize those solutions, protect you with cybersecurity, and manage your services on an on-going basis. They work with you as a partner that you can trust with your managed IT services. Reach out today if you are ready to take the next step with your business.